Cheat sheet for boarding visit at 23rd & 1st

  • Address: 403 1st Avenue (map)
  • Check-in hours:
    • Weekday: 7am-4pm. Note that you can now check in early between 7am-8am at an additional $5 cost. No additional notice for early check-in needed, just come early as needed. 
    • Saturdays: 9am-4pm
    • Sundays: 10am-4pm
  • Check-out hours:
    • Weekday: 7am-8pm. Note that you can now check out late between 6:30-8pm for an additional $5 cost. No additional notice for late check-out needed, just come late as needed.
    • Saturdays: 9am-6pm
    • Sundays: 10am-6pm
    • Note that as usual, check-out time is 10am on weekdays and Saturdays, and 11am on Sundays. You are welcome to leave your dog with us past the check-out time and a daycare charge will apply.
  • Contactless check in/out via text message
    • When you arrive, text your dog’s PIN to 917-512-2828
    • Your dog’s PIN is included in the automated confirmation email.
    • Please don’t call — this number is for texting only! 🙂
  • Pre-packaged meals with clear instructions:
    • IMPORTANT:  please bring in your dog’s kibbles in labelled and individual meal-size portions in ziploc bags. (Wet food can be provided in cans). 
    • Use Sharpie or other non-smearing pen
    • Hand over without touching hands
    • Because you will not have a chance to explain any meal instructions in person, please ensure that the instructions are self-explanatory. There will be a non-waivable penalty of $10 per day for failure to provide pre-portioned meal. 
  • FYIs
    • Included in the boarding stay is daily outdoor time on our outdoor patio, weather permitting.
    • Due to the pandemic, we will NOT be offering walks around the block in an effort to limit contact and exposure
    • Our pups get plenty of exercise playing together and do their business inside or on the patio, just like at a dog run at a public park
  • Other reminders
    • At check-in and check-out, you can wait inside or outside, whichever you prefer
    • We have floor markers indicating 6 feet apart inside
    • Please stand 6 feet from any other parents waiting outside as well
    • Wear a mask whether you are waiting inside or outside
    • No chit chat 🙂 or verbal requests — email as needed
    • Boarding is $82 + tax/night, and all perks/discounts associated with any active daycare punchcard or subscription will apply as normal.
    • If you need to cancel, there is a fee of 50% of the cost of the visit, or 1 night of boarding, whichever is less.